British Gas Review – My British Gas Hell!!!!!

Matthew Marley

Matthew Marley is a Social Media & Search Specialist from Glasgow Scotland with a passion for the web and emerging technologies.

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5 Responses

  1. Honestly mate, total nightmare never experiences anything like it before in my life, thought I must have been getting Punked at one point lol

  2. Jo says:

    Dude, call your bank and do an indemnity claim to get the cash straight back in to your account. Thats appauling service, luckily i’m not like that with my customers :P x

  3. Laura Price says:

    Dear Mr Marley

    My name is Laura and I work for the social media team at British Gas.

    I am obviously very disappointed to read about your experiences with BG and, from what you have written, can completely understand where your frustrations lie. I am sorry that it was not as simple as it should have been to pay your outstanding balance.

    I would be very happy to look into your account for you and ensure everything is as it should be – and indeed help you with any other outstanding issues you might have.

    If you would like me to do this, please can I ask you to email your house number and postcode to TalktoUs@britishgas.co.uk and I will do all that I can to help.

    Many thanks and sincere apologies again for the inconvenience caused.

    Best wishes

    Laura

  4. Jen says:

    Wow. Hope you got it all sorted!

    Also, that’s a first. Not seen a supposed member of a social team leave a comment on a blog post before.

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