British Gas Review – My British Gas Hell!!!!!

6 Responses

  1. Honestly mate, total nightmare never experiences anything like it before in my life, thought I must have been getting Punked at one point lol

  2. Jo says:

    Dude, call your bank and do an indemnity claim to get the cash straight back in to your account. Thats appauling service, luckily i’m not like that with my customers :P x

  3. Laura Price says:

    Dear Mr Marley

    My name is Laura and I work for the social media team at British Gas.

    I am obviously very disappointed to read about your experiences with BG and, from what you have written, can completely understand where your frustrations lie. I am sorry that it was not as simple as it should have been to pay your outstanding balance.

    I would be very happy to look into your account for you and ensure everything is as it should be – and indeed help you with any other outstanding issues you might have.

    If you would like me to do this, please can I ask you to email your house number and postcode to TalktoUs@britishgas.co.uk and I will do all that I can to help.

    Many thanks and sincere apologies again for the inconvenience caused.

    Best wishes

    Laura

  4. Jen says:

    Wow. Hope you got it all sorted!

    Also, that’s a first. Not seen a supposed member of a social team leave a comment on a blog post before.

  5. dave h says:

    Having just had a run in with the british gas south african department I would never want anything to do with this company again after sitting waiting 4hrs for an engineer to call, and then being told lies by numerous operaters, who put me on hold every two minutes and taken down wrong numbers, and so condescending the females are the worst. I work in a big national property management company and I will given the chance, warn everyone off british gas. There computers must run on gas so slow.

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>